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Indo-MIM’s approach towards quality follows several basic principles: strategic planning and leadership, a strong focus on the customer, fact-based management, continuous improvement and total employee involvement.
Our quality system, combined with a refined business system provides the fundamental structure for meeting and exceeding our customers’ needs and expectations. Because our ongoing improvement efforts focus on refining our processes and controls, we are able to provide the highest quality and service in the industry.
in Indo-MIM’s culture
Indo-MIM works diligently to improve everything that we do. A comprehensive Quality Management System registered to ISO/TS 16949:2002 is followed to ensure that any product we produce will meet customer requirements. Best practice methodologies are employed throughout our company with the emphasis to provide the highest level of customer satisfaction. These methodologies include Lean Six Sigma, 5S Visual Management, Kaizen Principles, Strategic Supplier Integration and Total Productive Maintenance.
Our commitment to quality has helped Indo-MIM earn a “Self Certified” status from many of our Fortune 500 customers.